FAQ

On our website, you can take advantage of Space installments.
It takes a total of 1 to 5 minutes to approve an online installment and purchase an item.
Select the desired item and select Space installment in the payment methods. On the next page you will find a QR code that you can easily scan directly from the Space app. If you need help, call us at +995322830280 and our operators will help you;

After approval, you will repay the monthly amount from the application by clicking the "Pay" button, with any bank card. You can also enroll from TBC PAY, PAY BOX machines with a personal number. Or just transfer the money to the space account and the amount required for the installment will be automatically deducted on the day of payment.

If the delivery of the order is on its way, it cannot be canceled. Further information on order cancellation and returning can be found in the Return & Refund Policy.

Item can be returned if it’s not damaged, if you will provide all documents and items which were provided when you have purchase the item and if the item has initial appearance.

Any kind of earrings on our website are not eligible for a refund.

·         To make a refund or exchange you will have to represent purchase receipt.

·         The item/s that were bought from stores should be refunded or exchanged in the same store from which they have been bought.

·         As soon as the item/s enter the store they will pass through a special checking process, only then in case of having initial appearance they will be refunded or exchanged.

·         If the refund is confirmed, you will receive money back with the same method as purchased.

Orders are delivered the next day in Tbilisi and within 3 business days to regions.

express delivery service within 3 hours

Service center is located at: 2 Freedom Square, store Chronograph. 

In order to use guarantee service of our center you will have to represent the item's guarantee certificate.